EMC QLogic Installation Guide

EMC CorporationCorporate Headquarters:Hopkinton, MA 01748-91031-508-435-1000www.EMC.comEMC Fibre Channel and iSCSI withQLogic Host Bus Adapters in th

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment10Figures

98EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures◆ After CHAP settings are m

Booting from SAN with QLogic QLA40xx and Microsoft Initiator99Miscellaneous Planning and ProceduresBooting from SAN with QLogic QLA40xx and Microsoft

100EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures2. On the host, go into th

Booting from SAN with QLogic QLA40xx and Microsoft Initiator101Miscellaneous Planning and Proceduresb. Select the Host Adapter that you are working wi

102EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Proceduresc. Select Configuration Se

Booting from SAN with QLogic QLA40xx and Microsoft Initiator103Miscellaneous Planning and Proceduresd. Select Host Adapter Settings. e. Select the Ini

104EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Proceduresf. Press Enter on the name

Booting from SAN with QLogic QLA40xx and Microsoft Initiator105Miscellaneous Planning and Procedures5. Under the Adapter Boot Mode option, set to Manu

106EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures6. Under the Primary Boot

Booting from SAN with QLogic QLA40xx and Microsoft Initiator107Miscellaneous Planning and Procedures7. Select the Primary target information.

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment11Title

108EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures8. Select the boot LUN you

Boot-from-SAN configuration restrictions109Miscellaneous Planning and ProceduresBoot-from-SAN configuration restrictionsRefer to the EMC Support Matri

110EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresSetting up external boot f

Setting up external boot for IBM BladeCenter server HS40 (8839)111Miscellaneous Planning and ProceduresBlade server restrictions Table 3 describes QLo

112EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresManually installing the HB

Manually installing the HBA driver – Advanced users113Miscellaneous Planning and Procedures◆ STORPort 9.0.2.17 and SCSIPort 9.0.2.12 – QLA23XX, snf WL

114EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresWindows 2003 STORPort upda

Manually installing the HBA driver – Advanced users115Miscellaneous Planning and ProceduresWhat to expect when moving from SCSI miniport/Full Port dri

116EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures• For Windows 2000, click

Manually installing the HBA driver – Advanced users117Miscellaneous Planning and Procedures14. If the system again requests that you reboot the system

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment12Tables

118EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures7. Perform one of the foll

Manually installing the HBA driver – Advanced users119Miscellaneous Planning and Procedures14. If the system requests that you reboot the system and y

120EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresEditing the Windows time-o

QLogic advanced utilities121Miscellaneous Planning and ProceduresQLogic advanced utilitiesThis section contains the following information:◆ “Updating

122EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresUpdating the flash BIOS us

QLogic advanced utilities123Miscellaneous Planning and ProceduresFigure 76 Utilities tabbed pageThe identifying information displays:• Host: Name of t

124EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedureswith .bin, such as ql22rom

Procedure for replacing a QLogic HBA in Stratus ftServers without rebooting125Miscellaneous Planning and ProceduresProcedure for replacing a QLogic HB

126EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresType y.9. Scan for hardwar

Procedure for replacing a QLogic HBA in Stratus ftServers without rebooting127Miscellaneous Planning and Procedures9. Run symmask discover to establis

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment11PrefaceAs part of an effort to improve and enhance the performan

128EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresSpecial instructions for t

Special instructions for the EMC CLARiiON CX200 series129Miscellaneous Planning and ProceduresThe loop ID value entered here is the decimal representa

130EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresDirect-connect dual-host c

Special instructions for the EMC CLARiiON CX200 series131Miscellaneous Planning and ProceduresFigure 77 Reconfigure the HBA jumper3. Move the jumper(s

132EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures

Troubleshooting1333Invisible Body TagThis chapter contains information on troubleshooting problems and known issues. ◆ Operating system/driver capabil

134EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshootingOperating system/driver capabilities and limitat

Operating system/driver capabilities and limitations135TroubleshootingNote: Volumes larger than 2 TB must use GPT partitions to support them. Refer to

136EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshootingExtended error logging by QLogic driversIn drive

Understanding persistent binding137TroubleshootingUnderstanding persistent bindingPersistent binding is the mechanism to create a continuous logical r

12EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentPrefaceConventions used inthis guideEMC uses the following conve

138EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshooting\\.\PHYSICALDRIVE1, and \\.\PHYSICALDRIVE2. The

Understanding persistent binding139TroubleshootingFigure 78 Original configuration before the rebootFigure 79 shows the same host after the cable atta

140EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshootingKnown issuesBe aware of these issues:◆ QLogic BI

Problems and solutions141TroubleshootingProblems and solutionsThis section contains known problems and solutions.Problem 1Error Message ID: 51 — In th

142EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshootingSolution Upgrade to the latest HBA driver. This

Problems and solutions143TroubleshootingProblem 7When using SANsurfer 2.0.25 to update to BIOS 1.4x, you receive the message as follows:Incorrect BIOS

144EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentTroubleshootingEvent codes from the QLogic STORPort driverQLogi

Third-Party Software145AInvisible Body TagThis appendix contains additional information about third-party software used with Windows hosts.◆ QLogic SA

146EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentThird-Party SoftwareQLogic SANsurfer SANblade ManagerNote: Stra

QLogic SANsurfer SANblade Manager147Third-Party SoftwareNote: This version of SANsurfer may display HBA options under different menu names than appear

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment13PrefaceWhere to get help EMC support, product, and licensing inf

148EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentThird-Party Software

14EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentPreface

Installation and Configuration151Invisible Body TagThis chapter describes the procedures for installing an EMC-approved QLogic host bus adapter (HBA)

16EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationHow this guide worksIn an effort t

How this guide works17Installation and Configurationstorage array. On the resulting EMC Approved Software page, it is possible to download the most re

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment2Copyright © 2001–2008 EMC Corporation. All rights reserved.Publis

18EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationInstalling the HBAFollow the instr

Installing the HBA19Installation and Configuration4. Label each cable to identify the HBA and the storage/switch/hub port to which it connects. 5. Aft

20EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configurationof the HBA. Inserting a 3.3v HBA i

Installing the HBA21Installation and ConfigurationFigure 3 HBA edge connectersPCI-X (or PCI Extended) slots increase the speed that data travels over

22EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 4 PCI Express slotsFigure 5

Installing the HBA23Installation and ConfigurationQLogic offers HBAs for each bus/slot type available. Table 1 shows each of the EMC-supported QLogic

24EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationBooting from the external storage

Booting from the external storage array25Installation and ConfigurationNote: NVRAM is short for Non-volatile RAM. This is a special portion of memory

26EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationWith the latest BIOS installed, co

Booting from the external storage array27Installation and ConfigurationIMPORTANT!In some cases, reinserting an internal drive (after having previously

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment3Preface ...

28EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationIf multiple HBAs are installed, th

Booting from the external storage array29Installation and Configuration4. Select Adapter Settings from the Configuration Settings window and press Ent

30EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration6. From the Configuration Settings

Booting from the external storage array31Installation and ConfigurationFigure 12 Select Fibre Channel Device windowIf no entries appear at any target

32EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFor example, Figure 13 shows that

Booting from the external storage array33Installation and ConfigurationFigure 14 Selectable Boot Settings window11. Press Esc to return to the previou

34EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 16 Fast!UTIL Options window

Booting from the external storage array35Installation and ConfigurationPre-configuredsettingsThe following parameters have been preconfigured in the E

36EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 18 Firmware boot manager me

Booting from the external storage array37Installation and Configuration• The EFI shell will open, and the Device Mapping Table may be listed by defaul

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment4ContentsChapter 2 Miscellaneous Planning and ProceduresZoning and

38EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration• The file system you select depen

Booting from the external storage array39Installation and ConfigurationFigure 21 QLogic directory• The directory listing should contain the QLogic EFI

40EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 22 Fibre Channel Card Efi u

Booting from the external storage array41Installation and ConfigurationFigure 23 QLogic efiutil all upgrade• The utility will upgrade EFI boot code dr

42EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration3. The appropriate NVRAM settings

Booting from the external storage array43Installation and Configuration• At this point, the QLogic HBA instances should be shown with a specific firmw

44EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 27 Driver handle numbers11.

Booting from the external storage array45Installation and ConfigurationFigure 28 Fibre Channel driver configuration utility14. Type 1 (Edit Adapter Se

46EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration• By default, option 1 (Enable Har

Booting from the external storage array47Installation and ConfigurationPress Enter to return to the previous menu as shown in Figure 28 on page 45.• O

5EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentContentsChapter 3 TroubleshootingOperating system/driver capabili

48EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationThe utility reports that it is don

Booting from the external storage array49Installation and ConfigurationVerifying array/LUN visibility for bootVerification of the HBA ability to acces

50EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configurationusing the copy command. As with DO

Installing the Windows operating system51Installation and ConfigurationInstalling the Windows operating systemThis section provides procedures for ins

52EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationNote: If you are using QLogic STOR

Installing the Windows operating system53Installation and ConfigurationIf you do not press F6 in time to add the drivers, restart the server and try a

54EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 35 Specifying a driver for

Installing the Windows operating system55Installation and ConfigurationFigure 36 HBA selection screen5. Select the appropriate boot HBA and press Ente

56EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 37 Windows setup screen6. P

Installing the Windows operating system57Installation and ConfigurationNote: The Windows 2000 boot LUN cannot exceed 7.8 GB unless INT-13 extensions a

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment6Contents

58EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration8. If you are installing an operat

Installing the Windows operating system59Installation and Configuration12. Follow the onscreen instructions to complete the installation. When the Com

60EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationThe Windows Boot Manager screen di

Installing the Windows operating system61Installation and Configuration4. Click Next to continue to the Windows Install screen (Figure 41).Figure 41 W

62EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration6. Choose your operating system ty

Installing the Windows operating system63Installation and Configuration.Figure 44 Windows setup screen8. Click Custom (advance) if you want to install

64EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration9. Select Load Driver (Figure 45 o

Installing the Windows operating system65Installation and ConfigurationThe Browse for Folder screen displays (Figure 47).Figure 47 Browse for Folder s

66EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration11. Select your USB jump-drive (Fi

Installing the Windows operating system67Installation and ConfigurationYou will be asked where you want to install Windows (Figure 49).Figure 49 Windo

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment7Title

68EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationAfter the HBA driver is loaded, th

Installing HBA driver and software utilities69Installation and ConfigurationInstalling HBA driver and software utilitiesTo use EMC storage array disks

70EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration3. Select Downloads on the left si

Installing HBA driver and software utilities71Installation and Configuration2. Select I want to install the driver automatically.Note: If you are upgr

72EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 53 SANsurfer driver selecti

Installing HBA driver and software utilities73Installation and Configuration4. Click Next to continue. A message similar to the following will appear:

74EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 55 SANsurfer Java agent ser

Installing HBA driver and software utilities75Installation and ConfigurationFigure 56 SANsurfer driver installation completed successfully7. A Driver

76EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 57 SANsurfer driver install

Installing HBA driver and software utilities77Installation and ConfigurationFigure 58 SANsurfer HBA install wizard2. Select the HBAs to be tested and

EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows Environment8Figures31 Example array port WWN and LUN values ...

78EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 59 SANsurfer install wizard

Installing HBA driver and software utilities79Installation and ConfigurationFigure 60 SANsurfer HBA installation diagnostics results4. The next windo

80EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationShow SANFigure 61 shows the SAN tr

Verifying connectivity to the storage array81Installation and ConfigurationVerifying connectivity to the storage arrayYou can verify connectivity eith

82EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationFigure 63 Connect to the host6. In

Verifying connectivity to the storage array83Installation and ConfigurationFigure 64 SANsurfer, SANsurfer FC HBA managerVerifying connectivity using t

84EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration1. Right-click My Computer on the

Verifying connectivity to the storage array85Installation and Configuration3. Click Disk Drives to list all target LUNS attached to the entire system

86EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and ConfigurationInstalling additional Navisphere H

Installing additional Navisphere Host Agent software87Installation and ConfigurationOption 2: With brief disruption of host connectivity (simpler proc

9EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentFigures73 SANsurfer iSCSI HBA Manager, Target Settings, IP Addres

88EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentInstallation and Configuration

Miscellaneous Planning and Procedures892Invisible Body Tag This chapter contains information on miscellaneous procedures.◆ Zoning and connection plann

90EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresZoning and connection plann

Installing and configuring the QLogic QLA4010 iSCSI HBA (TOE)91Miscellaneous Planning and ProceduresInstalling and configuring the QLogic QLA4010 iSCS

92EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresFigure 67 SANsurfer iSCSI H

Installing and configuring the QLogic QLA4010 iSCSI HBA (TOE)93Miscellaneous Planning and Procedures◆ From the HBA Options, you can set the iSCSI HBA

94EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and ProceduresThe target should be detect

Installing and configuring the QLogic QLA4010 iSCSI HBA (TOE)95Miscellaneous Planning and Procedures3. In the dialog that appears, as shown in Figure

96EMC Fibre Channel and iSCSI with QLogic Host Bus Adapters in the Windows EnvironmentMiscellaneous Planning and Procedures◆ To configure your iSCSI t

Installing and configuring the QLogic QLA4010 iSCSI HBA (TOE)97Miscellaneous Planning and Procedures• You can add as many targets as needed. If you ne